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Cookie and Privacy Policy

1. Definitions


This website (“Website”) is operated by YouWol SAS (“YouWol”).

The terms “YouWol”, “we”, “us”, “our” and “ours” when used in this Privacy & Cookies Policy means YouWol SAS, which includes any divisions or branches under the control of YouWol.

The terms “you”, “your” and “yours” when used in this Cookie & Privacy Policy means any user of this Website.

The term “Personal Data” refers to personally identifiable information about you as an individual, such as your name, job description, health related data, birthday, e-mail address or mailing address.



2. Scope of Privacy & Cookies Policy

We are committed to the privacy and confidentiality of information provided by you to us. This Cookie & Privacy Policy describes our current procedures with regard to Personal Data collected and processed by us from you online via phone, text or by email and as a result of dealings through this Website, including your use of this Website to the extent that such Personal Data is protected by applicable European data protection laws. This Cookie & Privacy Policy does not apply to YouWol collecting or processing of Personal Data relating to employees, prospective employees or sub-contractors (i.e. persons who provide services on a contract basis).  YouWol has separate privacy statements for employees, prospective employees and sub-contractors.


3. Notification of Changes to this Policy

We are continually improving our methods of communication and adding new functionality and features to this Website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time.  When appropriate, a revised Cookie & Privacy Policy will be posted on this Website which will incorporate any changes.  The date of the most recent versions will appear on this page and if material changes are made, we will notify you of the changes via this page. We encourage you to check this page frequently.  If you do not agree to these changes, please do not continue to use YouWol’s Website to submit Personal Data to YouWol.


4. Collection of Personal Data

For the purpose of the Data Protection Act 1998, the data controller for this Website is YouWol SAS.  We do not seek to identify individual visitors to this Website unless you sign up to receive our newsletter, contact us via a form on this Website or send us an email.  In such cases your Personal Data may include your name, email address, other contact details and the enquiry made.  Your Personal Data will be treated carefully and used by YouWol solely for the purposes that it was supplied or as set out in this Cookie & Privacy Policy.  We will process the Personal Data provided by you through this Website to answer your query and if relevant, manage our business relationship with you.


5. Use of Personal Data

We will use your Personal Data to fulfill your requests and we will ask only for Personal Data that is adequate, relevant and not excessive for those purposes.  Where we send you information for any purpose, it may be sent by e-mail or post.  When we ask you for Personal Data it may include the following purposes:

  • We may use your Personal Data to contact you, for example, in response to an enquiry;

  • We may use your Personal Data to share with our CPs (defined below) for recruitment or service provision purposes;

  • We may use your Personal Data for marketing purposes and market research; and

  • We may use your Personal Data internally to administer this Website and help us improve our services.


6. Anonymous Data collected through this Website

In addition to the information, we collect as described above, we use technology to collect anonymous information about the use of our Website. For example, our web server automatically logs which pages of our Website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our Website.

Our Website contains hyperlinks to other pages on our Website.  We may use technology to track how often these links are used and which pages on our Website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.


7. Cookies – Information YouWol collects from you

 a)     What is a cookie?

A cookie is a small file, which often includes a unique identifier that is downloaded to your computer or mobile phone (“device”) browser when you use a website in order to store or obtain information on or from your device.  Cookies are useful because they allow a website to recognize a user’s device.

For more information about cookies, we suggest the following as a reference (opens in a new window – please note that we are not responsible for the content of external websites):


b)    How does YouWol use cookies?

Information supplied by cookies can help us to provide you with an improved service and user experience.  Specifically, we use cookies to:

  • manage visits to our Website;

  • improve our understanding of how people use our Website via Google Analytics; and

  • measure the effectiveness of our online marketing campaigns.

The cookies employed on our Website cannot be used to identify you.  We do not make any attempt using cookies to identify any visitors to our Website and we will not associate any data gathered from our Website with any personally identifying information.  Instead, the cookies used are focused on how the Website is used.


c)     Cookies set by YouWol’s Website

Like most interactive web sites YouWol's website uses cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.


d)    Cookies set by Google Analytics

We use Google Analytics (a web analytics service provided by Google Inc.) to track how people use our Website in order to manage and improve the Website.   This information is collected anonymously.

Like many services, Google Analytics uses first-party cookies to track visitor interactions.  These cookies are used to store information, such as (i) what time a visit occurred, (ii) whether the visitor has visited the Website previously, (iii) where visitors have come to the Website from, and (iv) what website referred the visitor to the specific page.

Further information on Google Analytics is available via the following links (opens in a new window – please note that we are not responsible for the content of external websites):

If you would like to opt out of Google Analytics visit, which is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera (opens in a new window – please note that we are not responsible for the content of external websites).


e)     How to control and delete cookies

Most browsers allow you to refuse to accept cookies and to delete any that have already been set.  If you delete or block cookies, some parts of the Website may not work properly.  If you would like to restrict or block the use of cookies please refer to the “Help” function within your browser (opens in a new window – please note that we are not responsible for the content of external websites).


8. Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy & Cookies Policy and under these limited circumstances:

a)     YouWol utilises the services of a marketing partner located in the USA. Your name, company and email address details submitted through the “Web Request Form” form feature of the Website will be transferred outside the EEA where it will be held subject to YouWol’s marketing partner’s privacy policy. You will receive email editions of the “YouWol News” and other YouWol marketing information we believe you may be interested in from time to time. You may opt-out from receiving these emails.

b)    In order to provide you with the information or services which you have requested, Personal Data may occasionally and in the case of a “Contact Us” form feature of the Website, be transferred or shared with third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology.

c)     We may share, transfer or disclose the information in our databases and server logs to comply with a legal requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this Website, to take precautions against legal liability, or in the event of our sale, merger, reorganization, dissolution or similar event.  For the avoidance of doubt, you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Data, we are entitled to do so.


9. Data Access and Corrections

Under the Data Protection Act 1998 you have the right to request a copy of the Personal Data YouWol holds about you and to have any inaccuracies corrected.  Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may charge a statutory fee of 10 €.  We will also correct, amend or delete any Personal Data that is inaccurate and notify any third-party recipients of the necessary changes.  You may update any Personal Data you have given to us by contacting us at  Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.


10. Links to other Websites

This Website may contain hyperlinks to websites that are not operated by us.  These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators.  We do not control these websites and are not responsible for their data or privacy practices.  We urge you to review any privacy policy posted on any website you visit before using the website or providing any Personal Data about yourself and your use of such websites is at your own risk.


11. Data and Online Security

Unfortunately, the transmission of Personal Data and information via the internet and other online or electronic transmission systems is not completely secure.  Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through this Website; and transmission is at your own risk.  Once we have received your Personal Data, we will use appropriate security features to try to prevent unauthorized access, loss, destruction, misuse, modification or disclosure.


12. Transfer of Personal Data Abroad including YouWol’s Global Operations

If you are visiting this Website from a country other than the country in which it is located (which may vary from time-to-time), the various communications could potentially result in the transfer of information across international boundaries including outside of the EEA.

By visiting this Website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Cookie & Privacy Policy; and accordingly, your attention is once again drawn to Term 8 of this Cookie & Privacy Policy.


13. Governing Law

This Cookie & Privacy Policy forms part of our Website Terms of Use which are governed in accordance with the laws of France and you agree that the courts of France shall have exclusive jurisdiction to resolve any controversy or claim of whatever nature arising out of or relating to use of this Website, and that the laws of France shall govern such dispute or claim.


This Cookie and Privacy Policy was last updated in January 2021.

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